Terms of sale

These terms apply when you buy tickets from Third Eye Cinema Pty Ltd (ABN 49 695 746 359), on this website or at the door. By booking, you agree to them. They're governed by the law of Western Australia.

Our address is 4-6 Beverley Rd, Cloverdale WA 6105.

Prices and payment

• Prices are in Australian dollars. Third Eye Cinema isn't registered for GST, so no GST is charged and your receipt isn't a tax invoice.
• The price shown for each ticket includes the 25c booking fee per ticket. Free tickets have no fee.
• You can pay by card, Apple Pay or Google Pay. Payments are processed by Stripe. If you save a card, Stripe keeps it, not us.
• While you book, your places are held for a few minutes. If you don't finish in time, they're released.

Your tickets

• Your tickets are emailed to you, with a QR code and a PDF. They're also on your booking page and, if you have an account, in your account.
• Show your ticket on your phone or printed at the door. Each ticket gets one person in, once.
• You can send a ticket to a friend through the website, once per ticket, before the session starts. Once sent, your copy stops working and only theirs gets in.
• Tickets are for your own use or to give to friends. Please don't resell them for profit. Tickets we find resold may be cancelled.

At the session

• Films rated MA15+ or R18+ have age limits. You confirm them when you book. Staff may ask for ID, and someone turned away for their age doesn't get a refund.
• If you arrive late, you're let in while the film is on. There's no refund for time missed.
• We film at the entrance for our promotional videos, and a sign there says so. If you'd rather not be filmed, tell a staff member. We record people's reviews of a film only with their permission.
• Each venue has its own rules, such as whether you can leave and come back. They're on the venue's page.

Changes to a session

• If we change a session's time or venue, or cancel it, we email the person who booked.
• If we cancel a session, you get a full refund, booking fees included. It happens automatically.
• If we postpone a session, your tickets are good for the new date. If you can't make it, contact us for a full refund, booking fees included.

Discount codes and rewards

• Discount codes and loyalty rewards can't be swapped for cash, and they expire on the date shown.
• One reward per booking. Some rewards can't be used with a discount code.
• Use a reward signed in with the email address that earned it.
• Partner rewards, like money off at a shop, are honoured by the partner.
• We may change or end the loyalty programme with 30 days' notice on this website. Rewards you've already earned keep their terms and dates.

Waitlists

If a session is sold out, you can join its waitlist. When places free up, they're offered in the order people joined, to the first group they fit. An offer is held for 30 minutes, then goes to the next person.

Refunds

See our refund policy.

Contact us

Email info@thirdeyecinema.com.au or call 0451 412 478.